One of the key roles of a manager is to ensure that all employees are motivated, satisfied and working to their full potential. It is essential that a manager has the key skills to fully drive and support their team and lead them to success.

The ILM Level 3 Award in Leadership and Management brings together the key leadership skills and techniques that will equip you to become an effective, pro-active manager able to lead your team to success.

Get the skills and knowledge to lead, organise and motivate teams

An ILM Leadership and Management qualification with Skills24 Training is ideal for individuals working in a management role who have not received any formal management training or for current managers looking to develop their abilities and receive a nationally recognised management qualification.

This qualification is ideal if you have management responsibilities and are interested in developing your abilities. It is particularly suited to practising team leaders seeking to move up to the next level of management, and managers who need to lead people through organisational change, budget cuts or other pressures.

Results for you:

  • Gain a range of key management skills
  • Put new skills into practice in your own role
  • Build your leadership capabilities
  • Motivate and engage teams, manage relationships confidently
  • Develop your leadership skills using your own knowledge, values and motivations.
  • Facilitating innovation and change
  • Managing yourself and personal skills
  • Build a culture of continued improvement, and lead people through change

Impact for your employer:

  • Effective and confident first-line managers
  • Engage middle managers with training and development – this qualification is designed to provide clear, measurable benefits to career-minded professionals
  • Measurable results: workplace-based assessment ensures new skills are effectively transferred to your business
  • A broad range of optional units – qualification can be tailored to your organisation’s learning and development needs.

Focus on the skills you need:

  • Core management skills – such as understanding how to organise and delegate
  • Ability to perform management tasks –manage projects, lead meetings
  • Team leadership – such as how to motivate people to improve performance
  • Change and innovation – plan and manage change, create a culture of innovation
  • A full range of communications skills
  • Engaging people and relationships – negotiation, networking, building relationships
  • Leadership – understand leadership, use action learning to develop your leadership capabilities

Course Cost:


ILM Level 3 Leadership and Management Course Content

Module 1: Understanding Leadership:

  • The differences between management and leadership
  • What is leadership?
  • Establishing credibility
  • Functional Leadership Model
  • Leadership characteristics
  • How to translate leadership theory into practice
  • The four leadership styles
  • Organisational theory
  • How does this apply to your organisation?

Module 2: Understanding how to establish an effective team:

  • Effective and ineffective teams
  • What makes an effective team?
  • Establishing respect and trust within a team
  • Key facts about building TRUST
  • Effective teams – the stages of team development
  • Stages of team maturity
  • Team roles – Belbin
  • The stages of effective delegation
  • Overcoming imbalance within a team
  • Delegating to your team

Module 3: Motivating the Team:

  • Motivation – theory and practice
  • Maslow’s Hierarchy of Needs
  • Expanding on the theory
  • Motivators and how they impact performance
  • What motivates my team?
  • Definitions of coaching
  • GROW model
  • Coaching conversations
  • Dealing with difficult people
  • Giving constructive feedback
  • Effective criticism
  • How to give feedback

Module 4: Solving problems and making decisions:

  • Types of problems
  • 6 stage problem solving process
  • Reframing the problem as a goal
  • Understanding and defining a problem
  • Benefits and Disadvantages of information gathering techniques
  • Analysing your problem
  • Creative problem solving
  • Selecting a solution
  • The principles of effective communication
  • Body language – some indicators
  • Evaluating the outcome
  • Presentation feedback
  • Report writing
  • Presenting your case

Total guided learning hours of the course :

27 Hours

Total Qualification Time of the course :

40 Hours

There is a range of materials available to support ILM qualifications, for full details browse online at
Skills24 Training will also provide learners with a range of further reading and support materials to support their studies.

Qualification Overview

Click for more information about ILM LEVEL 3 AWARD IN LEADERSHIP & MANAGEMENT

Course Dates